Our Privacy Officer, Dr. Toby Mandelman, can be reached at:
Bedford Eye Care Centre
1595 Bedford Highway
She will attempt to answer any questions or concerns you might have.
If you wish to make a formal complaint about our privacy practices or the application of those practices, you may make it in writing to our Privacy Officer. She will acknowledge receipt of your complaint, ensure that it is investigated promptly and that you are provided with a formal decision and reasons in writing.
This policy is made pursuant to Personal Information Protection and Electronic Documents Act. That is a complex Act and provides some additional exceptions to the privacy principles that are too detailed to set out here. There are some rare exceptions to the commitments set out above.
The Privacy Commissioner of Canada oversees the administration of the privacy legislation in the private sector. The Commissioner also acts as a kind of ombudsman for privacy disputes. The Information and Privacy Commissioner can be reached at:
112 Kent Street, Ottawa, Ontario, K1A 1H3
Phone (613) 995-8210 / Toll-Free 1-800-282-1376
Fax (613) 947-6850 / TTY (613) 992-9190
Web Site www.privcom.gc.ca